I set out several years ago to figure out why companies were not getting the results they were anticipating in their strategic plans. My first thesis was that leadership was bad and was inhibiting organizational growth. So I tried to figure out how people learn to be leaders and I experimented with a variety of ways of teaching people to be better leaders.
But the research we’re doing has brought me a new understanding of what it takes to be a good leader. Surprisingly, it is not your behaviour and it is not how you inspire people. What I have discovered is that there are leadership processes which, when followed, produce results.
Those leadership processes involves connecting strategy with the daily action of all employees. Our services are designed to teach you to do that, to connect strategy with action. That involves the adoption of metrics through all levels of the organization and tying those metrics into job descriptions, regular performance management, rewards and recognition and finally into the appraisal process.
This is what good leaders do. they adopt processes that connect strategy with action.
What we do is work with companies, teams and leaders to improve their leadership processes. We do that through: